Wovenstack

Your hotels already run on a dozen systems. We make them run as one.

Illustration: six broken system threads, woven into one as you scroll.

Wovenstack connects the systems you already run into one picture of every guest, then acts on it. Nothing gets replaced.

Request a diagnostic See how it works
Start with the problem

01 The problem

Your hotel has a data problem.

Six systems. Six versions of Mira.

A Gold guest, seven stays. Each system knows one piece of her, under a different name.

Hover a system to see what it can't see.

Example guest and data
PMSRm 1208
SANTOSO/MIRA MS → Mira Santoso Departs Sun 11:00 · 4 rooms left Sun Can't see: tier, spend, request. Stay extended to Mon
Loyalty / CRMGold
Mira Santoso → same guest 7 stays · Jakarta and Bali Can't see: she's in Bali now. Stay credited
RMSSunday
No guest view → linked by stay Forecast 96% · BAR $310 Can't see: who's asking. Read only · rate held
POSThis stay
Rm 1208 guest → Mira Santoso $420 · spa and dinner Can't see: she's Gold. Breakfast added to folio
Channel managerOTA
M. Santoso → Mira Santoso Booked via OTA · 18% commission Can't see: she'd book direct. Sunday inventory −1
Messaging09:12
+62 812 •••• 4471 → Mira Santoso "Any chance we could stay one more night?" Can't see: room or rate. Reply sent 09:14
?No shared record. Six partial views.
WovenstackReading 6 systems · replacing 0
Mira SantosoOne guest record · 6 sources
Tier
Gold · 7 stays
Now
Bali · Rm 1208 · out Sun
Spend
$420 this stay
Booked
OTA, 18% commission
Suggested decision Extend one night at BAR $310, booked direct.

No discount. Gold breakfast included. ~$480 vs $254 via OTA.

Written back · 09:14

That last step is the point. Data only matters when something acts on it.

02 The approach

One layer on top of everything you already run.

  1. 01

    Integrate

    Connect to the stack you already run. Change nothing.

  2. 02

    Unify

    One live model of guest and revenue.

  3. 03

    Encode

    Your rate logic and standards, your way.

  4. 04

    Act

    Agents decide, execute and write back.

  5. 05

    Compound

    Every property sharpens the next.

WovenstackUnify · Encode · Act
PMS
RMS
POS
Channels
Loyalty
Messaging
We sit on top. You replace nothing.The five steps in depth

It pays off across the hotel. Most in five places.

03 Where it pays off

Five places we create leverage.

Protect rate integrity while capturing total guest value — price, mix and displacement decided on the full picture.

Anticipatory service that recognises a guest across every property — not just the one they're standing in.

Night audit, reconciliation and finance workflows — automated, and always reconciled.

Every enquiry captured, qualified and converted — nothing left to cool.

The day-to-day, coordinated across the systems that usually don't talk.

Revenue · Bali · SundayForecast 96%
Last Deluxe room, Sunday
Extend Mira, direct$480
$310, no commission, plus ~$170 usual spend
Ranked first
Hold for an OTA booking$254
$310 less 18% commission
Second
Rate held at BAR on every channel. No discount.
Concierge · Bali · Rm 1208WhatsApp

Concierge · 18:02Welcome back, Mira. 12th floor, as you like it.

Known across the group
Gold · 7 staysFirm pillowsSpa, 90 min
Night audit · Bali · Saturday01:58
Ready to close
  1. Folios pulled from the PMS0
  2. POS transactions matched0
  3. Channel commissions reconciled0
  4. Entries re-keyed by hand–
Sales · Direct enquiries · Today3 new
Work the inbox
  • Mail2 rooms, SaturdayEmail · 09:02$640
  • CallWedding, 40 rooms in JunePhone · 09:11$58,000
  • MailCorporate rate, 120 nights a yearEmail · 09:20$31,000
Operations · Group viewLive
CleanOccupiedMaintenanceRecurring issue
  • RecurringRm 0917 · AC fault, third in 30 days. Fixed before the next arrival.
  • ConciergeRm 1208 · stay extended. Housekeeping updated for Monday.
Example group and dataEach area in depth

04 What changes

A tighter operation that scales.

The same team, running more hotels, on better decisions.

  1. 01More revenue

    Protected rate, smarter mix.

  2. 02Lower cost

    No more re-keying between systems.

  3. 03Scale without a bigger team

    Judgment encoded once.

  4. 04De-risked expansion

    New hotels open with the rules in place.

From your own data

A one-property diagnostic typically surfaces a seven-figure annual opportunity.

Find your number

05 Why Wovenstack

Not another system. The layer between them.

Replacing the stack, adding a dashboard, and Wovenstack, compared
Option AReplace the stackOption BAdd another dashboardWovenstackA layer on top
Your systemsRipped outKept, plus one more loginKept, exactly as they are
Who acts on an insightThe new vendor's workflowYour team, by handAgents, with your approval
The next propertyAnother implementationAnother screenInherits the rules

06 Start

Start with one property.

A few weeks, a number from your own data, no changes to your systems.

Request a diagnostic See how it works